Customer Comments Full Archive

Message Archive Hi Ramjet, I recently purchased some G4 TiBook RAM which turned out to be defective, so I had to return it. I wanted to thank you for sending out a replacement chip so quickly, and for even including return shipping (we don't see that too often here). Thanks very much for such prompt and courteous service, I'd be glad to do business with you again and would certainly recommend your company to others! Jason Simmons TD/Animator Schwartz/Giunta Production Co. You folks have been so great - responsive, polite, pleasant. A real pleasure to do business with! Thanks. Meg Grace IT'S CHRISTMAS NIGHT, MY SON BUILT HIS FIRST I MOVIE TODAY, AND IS NOW WATCHING A DVD WITH HIS LITTLE BROTHER AS THEY FALL ASLEEP TOGETHER ALL WITH A LITTLE HELP OF 1 GIG OF RAM IN HIS NEW i MAC THANKS FOR GETTING SANTA THE RAM ON CHRISTMAS EVE REGARDS SANTA Dear Ramjet Service: Thank you for sending the replacement order so quickly after receiving my return package (RMA# 50859). FedEx tracking showed you received it on Friday morning, and sent the replacement order Friday night. Thank you for the excellent service! I look forward to receiving the replacement order and I expect the replacement SIMMs will be satisfactory. I'm certain I will do future business with your company, and of course will also recommend you to my friends. D.G. Bowie Thanks for putting my order together. Thanks also for the prompt service. I look forward to receiving my chip tomorrow (Friday). BTW, your telephone support person (James, I think was his name), was very helpful and knowledgeable. --Bill It has been a pleasure to deal with Ram Jet and I will do so again, thank you. Dave Dear Sirs, Your website, your service handling and the rapid shipping on my order was excellent! Thank you so much- Whenever- I'll come to you first for my needs. "Most Excellent!" Ward T. Mankin Video Production Specialist Williams Communications Group Great, Thank you for your excellent support! Andrew Thank you for you service, and my best compliments for your very clear site and beautiful, and for your service very professional, sure I'll contact you for my needed. I saw you are also Apple reseller, well I bought my iMac last weekly and now I make also the memory upgrade, but today I saw the new iMac, is possible to trade whit the newone without lose a lot of money? This make me very upset. Thank for your time, Salvatore Innaimi Your service is fantastic. Now if they ship the imac the 27th as promised ... IM in business. Thanks much. Ill recommend you to others. G Fitzgerald Thanks Alot. I really appreciate your great service. Lee Crider Received my new memory today and it's installed and working perfectly. Thanks Walt Grizzle (Griz) Aaron, Thanks so much for your attention to this matter! I received by memory today and have installed it in my computer and everything is working great! I have a friend that needs more memory as well and will be recommending RamJet to them. Thanks, Agnes Your replacement order of ram arrived yesterday just in time for Xmas. Thanks. Also found the RMA and have boxed the defective ram and will put it in a fedex box today. I appreciate your prompt handling of this order/reorder and will certainly recommend your company to my friends and will no doubt order from you all again in the future. Again Thanks! Doug Langley thank very much for your help....i've purchased ram from you b/4.....and love the service thanks again raul Thank you for assuring me that I purchased the correct product. My experience with your company has been excellent with this order, and I will share that with people I know. Victoria Duncan Thanks for the good service and understanding. I will use and recommend your shop in the future. Roger Lippincott Thank you. The Flash card is excellent. I really appreciate your company having now gone to you twice for your products. Stay well. John Wellington Received my order and successfully installed it. Thanks Again for the outstanding service Rich Bednarz Thanks so much for getting my order processed on Friday. My chip arrived today (!), I installed it in my PB Pismo, discovering in the process that my original 128 from Apple was manufactured by Samsung , and I was off and running, a little more efficiently thanks to you. Sincerely, Guy Schuessler 5 years ago I ordered RAM for my DELL 486/66 from your company. We have a chain of retro-computer suppliers called Computer Renaissance; Your prices for NEW memory were cheaper than their prices for USED memory, PLUS you folks KNEW what they were doing! Rodger E. Reilly Image Data Center I just ran across your website and I have to tell you it is the one of the nicest looking sites I have ever seen. It looks great and has really nice navigation as well. Terry Thiel Technical Architect Phillips 66 Company RM&T You guys are great. Keep up the good work. Aloha. ron I have received and install the RAM, it is working great. What a pleasure it has been buying from you. Thanks, your company is GREAT. david Thanks I have purchased many times from you.. .and always find it a pleasure... you run a good business. jon morrow Thanks Aaron for your quick and professional service. I am impressed. Dave Jensen This is just to let you know that the replacement 512 Mb RAM module for G4 has been received and is working fine. The defective one is being shipped to you on Monday by return FedEx. Thank you for your prompt resolution of this issue. Rachel Caspi Thanks for the new RAM (and the T-shirt ). Everything is working perfectly, and the old chips went back to you today via FedEx. Ramjet's service was impeccable, and I look forward to doing business with you again. Thanks again, Charlie McGrath Structure Interactive Just saying a big thank you for the excellent service. I will think of you first in my future memory purchases and referrals to others. Thank you again and happy holidays. Sincerely, Chris Kresge I am honored to have been served by someone who knows so much about Macintosh RAM. Thank you. I received my package yesterday and installed it in my new G4. I'm looking forward to playing with a Mac again! I've switched back and forth with PC's for some time. I love Apple's, it's just that there soooo expensive. Finally, I felt like I got some bang for my buck with the RAM. Thank you! Now, I finally think I will get to use a computer for something really worth while, editing home movies, and I can't think of computer better suited for the job than a Mac. -Sean Belouin I received my order 1 day early, and all the RAM (for 2 imacs, 1 Powerbook, and 1 trusty 8600 running and old OS) installed easily and works properly. Thank you very much! Sincerely, Salvatore Parenti Thank you for your friendly and prompt service. Kevin Hagen I want to thank you for the help when I was uncertain I purchased the right memory for my G4. It took seconds to get a lever curteous person. Installation took 2 min. and the system was up and running. I will be purchasing more from your company in the future. -- Greg Speck RAM received 15 minutes ago, plugged in and now have 640mb in my iBook - thanks for the prompt and great service - I will glagly recommend your company to anyone in future! Steve Excellent work on my order- Thanks BIG TIME!!!! -ward thanks for keeping me updated on the order status. Y'all are one of the few internet companies that do this. I received the order today and it works great! eric You should know, however, that I have purchased RAM from you on a couple of prior occasions and have been consistently impressed with the quality of your service. Any time I need more RAM, RAMJet will be my first stop. Thank you so much for the status check! I'll look for the delivery today or tomorrow. Nice doing business with you folks. Jrsski I received my RAM chips at work on Monday, March 15. I took them home and installed them with no problem. My Performa and I are both very happy. Again, thanks for the prompt service and excellent product. William Liles Raleigh, NC Hello, Just wanted to thank you for your quick service and great prices. My younger brother was quite happy to receive them for his birthday for his iMac. Installation of the modules was easy and everything works great. I will make sure to remember your services in the future. Regards, Robert M. Hall Just like to congratulate you on your efficient service. Thanks a lot . . it was very welcome in these trying times. Regards Jan Pulsford Thank you very much for the confirming e-mail. This is my fourth order from you people, and I look forward to many, and more often business from this end in the future. Thanks Jim Peret very professional. I'm impressed. We'll be doing business again. -Francis Got my memory on time and installed it. So far so good! Amy I purchased a 32MB ram chip for my Powerbook 540 a long while back and was very pleased with your customer service. So when my friend wanted more ram I didn't hesitate to order again. Its my belief that customer service and courtious sales reps are the #1 priority in my purchases. I'd pay a little more for that, but don't raise your prices on account of me. (grin) Jason I am longtime customer of Ramjet, I first ordered RAM from you over 3 years, and have not bought anywhere since. I recently ordered a 64 Meg SDRAM card for my Powerbook G3, installed and voila 128 megs of ram.. For a short while I worked as Mac technician at a local Apple Dealer, and whenever I did RAM installs with competitiors memory it was sometimes hit and miss with chips being bad and such. That has never been the case with your company. I just wanted to thank you for great customer service and a great organization. Richard Cueto The RAM got here quickly, in great shape and it works fine. I slipped it in the computer, restarted and was pleasently surprised. Thank you for your professional service, the e-mail status, and the quick delivery. The next time I buy RAM (didn't someone once say "You can never be too thin, have too much money, or have too much RAM") I will be sure to contact you again. Thank you, Scott Philben Thank you for the prompt shipment of my order. Thank you for your quick and informative response. Godfrey Thanks for keeping me informed. I'm looking forward to getting some more memory in my poor slow computer. Wish it were as easy to order more memory for my brain! Judy Manley I just wanted to say a BIG 64MB THANKS! After 5 unsuccessful attempts with 2 other leading Mac Vendors to obtain memory for my Performa 6360, you got it right the first time. When I removed the board from the box, I could see the vast superiority in the quality of your product. Put it in and BOOM! 80 MB total memory, just the way it was supposed to be! I also want to commend you on your personable service. When I called, I talked to a LIVING PERSON right from the start who was knowledgeable! How rare these days. I will definitely order again! Print this if you want. Scott Wilson Belden. MS. Two weeks ago I brought my ailing Acer computer in for repair. The technician (I think his name is Mark) did a great diagnosis, replaced the power supply, and all of the Acer's mysterious problems have disappeared. To go an entire hour, day, and week without crashing is wonderful. Please thank Mark. Dave Grove Thanks guys for being there each time we needed you. We have bought from you several times and every purchase was one simple phone call - never a problem with ordering or product. I am sure it is alright, but I mention your URL, prices and 800 number every chance I get on the PrintOwners mailing list. Output systems in commercial printshop demand a lot of RAM.We even include a link to you on our website entitled "Don't EVER buy RAM without checking this site first" Stu Marty Wright Printing Co. http://www.wrightprinting.com Dear Ramjet, thanks for fast service on my recent ram order. By the way, I found you via the ad on MacOpinion. John Weidner Kudos to your service... Got the shipment today... The e-mail confirmation is a nice touch... Thanks again for the info and the grreat prices on RAM. Mike J In a world where you have to make five calls to get any one thing done, your quick response and customer support are much appreciated. thanks dave mallow Hi I am a return customer. I purchased Ram for my Power Mac 7200/120(I love it, no problems and great customer support!!!!!!!) J. Mercieri As usual you provided me with excellent, timely and courteous service and even after explaining to me you short-handed situation and your inability to ship my order out the same day. Sure enough here it is today in my hands - thanks very much Andrew Congratulations on a plain and simple guide to which memory for what Mac Thanks - Jon Ivry Hello: I recently purchased 64 MB of RAM not three days ago and it just arrived today and all is perfect! I just wanted to say thank you for the all-around excellent sale! VERY satisfied with RamJet and will recommend the web site to friends! Thanks, Steve Reinis Just received the 128 meg of Ram and 4 meg Vram for my Imac. Both were easy to install and my Imac is now stepping a bit quicker. Thanks for the great service, Happy Thanksgiving.... Kickass. :) Hi there. Just wanted to say that my memory module came on time and is working just great. Although you should see the Fed Ex box that it came in. When I first saw it, I was afraid that the fragile memory module would be in bits and pieces as the box was totally demolished. I probably should include a picture of it in this email but don't have the time to do that now. Anyway, needless to say, I opened the box fearing the worst but thanks to the excellent packing job on your side, the memory module survived! Anyway thanks. Jim I appreciate the "after the sale" e-mail. Very few places care about the customer after they have made the sale. Thank you again for being there and helping me to make good decisions on my purchases. There may every once in a while be somewhat cheaper prices on the internet, but the service and help that I have received from you at RAMJET has definitely surpassed by far the few dollars I might have saved (and I do mean few). Thank you once again for helping me out. I really appreciate your honest and decent service. Your service and friendship with your customers is a scarce resource to come by in this present dog eat dog world we now have to endure. Don't ever change that. Thanks again, Brian After having tried one of your competition (3 Shipments I might add which did not work) and upon the recommendation of Motorola I purchased two 64 MG Ram chips for my Starmax 3000/160 and I would like to say not only am I happy with the result, I am Elated. Needless to say I will never hesitate to recommend RAMJET to my fellow MAC users. Steve Hrin Milwaukee, Wis. I want to let you know that the servers we picked up from Ramjet have been operating flawlessly. I have not had a crash that was due to any hardware incompatibility. Even the workstations have experienced far less issues than the Dells we leased. Great job over there! BB Thank you for your speedy response. The package did arrive that day. Have installed it and it's working perfectly. Thank you very much. It has been a pleasure dealing with you. I will be sure to recommend RamJet to everyone I know. Best Regards. Dale Cowardin I now have 160 Mb of RAM! Thanks for the help. Your detailed information really explained things. I will remember this, next time I order RAM. I've done business with Ramjet twice. The first time things went off without a hitch - quick courteous service and great product at unbelievable price. The second time, there was a problem with the memory but the service was very good at correcting the problem. I WILL do business with you again! Keep up the good work. Bruce Stevenson St. Charles, MO Just a quick thank you for the prompt delivery. Ordered my 32 megs of RAM on teusday and recieved it Thursday. Installation was a little tricky... but got it in in no time and it worked perfectly. I owe at least a year in the life of my system to you. Thanks again. Hi Steve and Matt: I hope this reaches you. I wanted to thank you both for your help with getting our computer upgraded and for your patience with my questions. And, Matt, Lego Island works! I got our free copy from Mindscape yesterday (they really did ship it overnight) and put it in when I got home from work. If you could have seen my son's face when i called him in to show him it was working. He literally started jumping up and down, and he didn't leave the computer except to sort of eat dinner and he was up before 6:30 this morning to have time to play before he went to camp. Thanks again, Andrea Van Proyen Thanks for sending the installation instructions location. It worked fine. The RAM is installed and everything works just as it should. Please tell RAMJET that I am very pleased with the service and support and will recommend your company to my friends. Reeva Kimble Just wanted to drop a note to you guys to stick on your customer page. I have done business before with you in the past and RamJet has always been professional and fast... and the prices are the best. Thanks for the great deals in the past and I will continue doing service with you guys until I finally figure out there is something more in life then this machine :) -Nick Ruva IBM I searched through my old files and found my invoice for the SIMMs module I purchased from you last year. I looked at your Website and found a stunning discovery, unbeatable prices! I am ordering again, and making more referrals to check you guys out first, to all other computer users in my area. Thanks very much! I recieved my RAM yesterday, and I must say that I am very impressed. Not only did it arrive a full two days before you said it would, it arrived well packaged and intact. I installed it in my Mac and booted up instantly to 160MB of RAM. No problems at all. Thank you for a wonderful buying experience. A satisfied (and soon to be repeat) customer. Justin R. Bregar Hello- Thank you very much. My package arrived today. Your service is truly outstanding. You said it would ship out on tuesday and it did. My PowerBook is much happier with 144 mb. I will be sure to reccomend you in the future to anyone buying Ram. Oh and your prices beat everyone else by at least 150 bucks. Thanks, Omar Dear RamJet, Just wanted to drop you a note stating how happy I was with the service I received recently when purchasing two memory modules from you. One of the modules was a 32 MB DIMM for a PowerMac 6500/225 which caused me some problems during install. No matter what I did, I couldn't get the machine to recognize the additional memory. After calling you back, I quickly discovered how knowledgeable and courteous your staff was. After further experimentation on my part, I learned that it wasn't the memory module that was bad -- it was the second memory slot on my logic board! A call to Apple's customer service and a trip to a local Apple warranty repair shop garnered me a new logic board for the machine, and your RAM module is now happily humming alongside the original module. Thanks again, and rest assured that I'll be a repeat customer! Best, Kirk Hedden To Whom it May Concern, I recieved my order yesterday at Sunshine Elementary School. It was beautifully packaged, the invoice was clear and legible, and the service was fast. Give yourselves a major raise because excellence should be recognized! Sincerely, Kathy Kleinmann Hi First, I want to say thanks for your terrific service. I recently ordered memory from you folks for my MAC. I was impressed with the fellow who answered the phone and the speed that my ordered was processed. Imagine my delight when ordering on a Saturday and finding my memory on the doorstep on Monday. Nice going! I was curious to know if you sell hard drives that are MAC compatible? If you do, I'm sure interested in purchasing one. Thanks again. Kim O'Donnell Gorham, Maine Thank you for having such good customer service. I have run into this scenario before, but I have never had a company be this helpful in the matter. I really appreciate it. - Jeff For almost 3 years, Ramjet has been my source for RAM, my school's source, and the source of dozens of others that I have recommended. Your prices are consistently among the lowest, and I have received good products and service. Tony Eterno I just wanted to let you know that I received the new RAM I ordered for my PowerBook. It works great, and it was the lowest price that I could find. Thank You, Matt Marple I bought ram from you guys (because it was the cheapest price I'd seen anywhere) and it came on time and has been working without a flaw. The installation instructions with the ram were good (I like to read instructions after I install things, after all I used to work at a computer repair shop). Nice silicon, low prices. Thank you for the prompt service. I just installed the 32 mb DIMM and all is fine. Ramjet can't be beat -- great prices and fast service. Thanks again. Bruce Aaron Buckley, Did as you suggested after I had RAM problems, as I mentioned before, now everything seems to be working just fine. Thanks for your prompt and accurate reply. A very satisfied customer! Bob I just wanted to let you guys know you saved me $100 over ClubMac. I purchased over $1200 worth of Mac parts from ClubMac and asked them how much 72 Pin 60ns sim would cost. They told me "Well since your putting together a pretty good sized order, they will only cost $89 each." I had not checked Ram prices lately and thought it sounded pretty good and agreed. Then I stumbled across ramwatch from a link on http://members.aol.com/goodcatchr/psx/psxservice.html. I was shocked to find I was being overcharged by over $100 for the same ram. Needless to say, you have a very satisfied customer. Jason S. Barton Hi Just wanted to commend you guys on your fast service and excellent products. I just received the two 32MB DIMMS I ordered for my Power Mac 8500, and everything is working great! Installation was a breeze, and I have noticed a great improvement in my system's overall operation. Thanks again! Jeff Carroll James Madison University I ordered some ram for my PowerMac 7100/80 and it's working great! Thanks a bunch for the quick service and helpful phone information. I was a little skeptical because the price was so low, but everything is a ok. Thanks again. JK Hey, great work, folks. Thanks for a great retail experience! ;) -John Hricko, Cleveland To all @ Ramjet, Recently I purchased new memory for our Mac. I received My new Simm memory promptly and in good condition(sturdy Fedex mailer). There was a slight mixup about the type of shipping and that was even taken care of promptly by Steve & Jeff. You did what you said and said what you did, completely. I appreciate the excellent service and price of product. I will and have recommended RamJet to all my computer friends. Keep up the good work and I will call on you again. Sincerely, George Boland Thank you for the fast service and quality product. My new RAM got here when you said it would (sometimes mail-order deals don't turn out that way). It works great and all for the best price on the planet. You and your company are much appreciated. Thanks again. Sincerely, Robert Rodel Dear Ramjet, Got my today, 32 meg ram module for PowerBook 1400...lowest price I found. Great packaging and instructions, worked right after my first attempt! I will be buying more memory from you in the future! al sunshine The 32 meg simms I ordered arrived today, and after installation, I am happy to say that I am thoroughly pleased. The sales rep was terrific, and navigating your web page and actually placing the order could not have been easier. I am quite impressed, and will recommend RAMJET to anyone who is in the market for memory. Sincerely, Chris Naughton Just a quick note to let you know your recommendations for simms worked out perfectly. System screams along with no errors. Already got the next order placed. Really appreciate all the help you have given. Will be placing many more orders in the future. Have a great week. John T. Moran The memory arrived today as per your word and is already in my customers machine. I anticipate no problems. Thank you very much for your help. You will be hearing from me a lot in the future as I continue to upgrade systems. Keep up the good work. John T. Moran The memory arrived safe and sound, promptly as promised. Ram Jet has my vote for excellent price, service and delivery. I will recommend you most highly. Regards, Tom Thank you very much for helping me to install additional memory in an old, trusty Macintosh LC475. We had a lot of trouble with a memory module from another vendor -- a big, nameless chainstore -- due largely to their lack of knowledge. Turns out that installing any module over 4Mb requires that 32bit addressing be "on" in the system. You all knew that, and somehow I am *not* surprised that the big chain store did not! Moral: deal from the beginning with people who know what they are doing --> Ramjet! Fred Davidson Urbana, IL Thank you for both your time and effort. I also appreciate the extremely fast response. It is good to know that your customer service is as excellent as your prices. I'm sure that the arrival of the RAM tomorrow will pose no problems for me, and I shall continue to hold Ramjet in high regard, because of your efforts. Sincerely Corey Oltyan I received and installed my two 16 mb SIMMs from RAMJET yesterday. I am *extremely* happy with the increased performance I now have. It's like I have a new Mac. I was starting to get disappointed with my PM 6100/66 (2 years old). But since I increased the RAM from 16mb to 40mb, I have no thoughts of getting a new machine. Thanks for all the help. Tom Once again, thanks a lot for being there for me when I needed a little help with your products. It's nice to know that you stand behind your merchandise to protect what should be every consumer's rights. Thanks again. A Satisfied Customer, Brian Nelson I've been shopping for various stuff on the web all week. Your website is the least obstructive I've seen. I easily found what I wanted in only a few moments, rather than wading through a bunch of cute crap for fifteen minutes. ;-) So, I placed an order! Cheers, Wayne Allen To James Moberley and Aaron who assisted me in installing the purchased memory for my Ascentia laptop and Mac desktop computers, a special Thank you. All is working well... Thanks so much for your help. It's good to see actual customer service in action. Ken Just wanted to let you know that I just installed the RAM and everything works great. I was a little bit paranoid about installing it because about a year ago I tried (with RAM from a well known catalog order firm) and I lost my motherboard! Anyway, my confidence has been restored and I am set for RAM for at least another year! Regards, Roger Brier I got the CPU, installed it, and it's running fine. Thanks, hope to be ordering again soon. Albert Lagomarsini RAMJET, I just wanted to say thank you for delivering my memory to me in a speedy manner. The two chips are working great on my computer now. What a difference there is between performance with 24MB of RAM and 80MB of RAM. Thanks for the great service. If I need something else now, I know where to go. Nobody else has the combination of service and prices that you guys have. Keep up the good work! Thanks again, Brian A Great site! It's nice to see somebody writing FAST pages for those of us without a T1 connection. I'll be back! Dick Mason I received the 16MB of RAM I ordered and it works GREAT!! I want to take this time tell you how wonderful I felt the service was. I called and was greeted with a nice salesperson who was ready to answer all my questions. I am definitely going to place another order in the future. I have even recommended you to my work. Thanks for all the great service and I hope to do business with you again. V/R, Mark Vasquez Information Systems Coordinator Dear Sir: I would like to thank you very much for your quick and efficient action concerning the change of order that I initiated ten days ago. Five days ago I received the memory that I had ordered from your services, and three days ago I received the check that I had asked you return to me. The new memory is now installed on my computer and everything is working well so far! Thank you very much again! I will be recommending your services to friends, acquaintances and colleagues whenever the opportunity to do so arises. ENCORE MERCI, MERCI! Sincerely Yours, Dominique Bardet Thank You for the 16mg chip! Works fantastic! Randy Pringle http://home1.gte.net/music and VERY reasonable!! Appreciate the same-day email response to my question, and then the rapid processing of my order. Glad I found your ad in the MRP Ramwatch of Mac Resource webpage. Ernest Shimada I recently bought some RAM from an on-line auction service. The RAM was either defective or not usable in my machine (a Micron). Fortunately, they were gracious about letting me return it. Then I found you folks. Despite absurdly low prices (substantially below the auction price), your salesman was friendly and knowledgeable, the RAM arrived quickly, and it works perfectly. I had been tempted to pay Micron's extravagant $10/meg price just for the peace of mind, but it looks like I don't need to. Thanks! Ken Bandes [ed. note: roughly 20% of the memory that we stock is manufactured by Micron] Hey, I think your service is GREAT! I have used it to get RAM for my Laptop and for my Desktop. I called all over the country and did not find any better prices than those I received from you. And the delivery was excellent. I had both my orders within two days! I have listed a link to RamJet on my website CCRN NET in the Computer section, the shopping section, and it is on the WebMasters Choice page. I tell everyone about RamJet and your great deals. Keep up the good work! Steve Marshall CCRN NET http://www.ccrnnet.com/ Just wanted to say what a nice and cleanly designed web site you have. I went in search of a good deal on Mac memory this morning and your site came up first on a Yahoo search. Your prices seemed too good to be true and so I started checking out the others on the list. Most of them were slick, overdone sites and I couldn't even get near a price list without going through at least 4 other layers of pages all the while waiting for distracting graphics and other "cool web tricks" to download. As an Instructional Web Designer I really appreciate easy to use sites - your site was by far the easiest to navigate and the information I wanted was right up top. Well, gotta release this line so I can go order Mac memory from you folks. Cheers, Belinda A. Lopez University of Houston - Clear Lake Courseware Developer Project Manager, Virtual Information and Training Center for Distance Educators Thanks again for excellent service and great prices. I must also thank the RAMWatch page for turning me on to RAMJET. Stephen F. Baum WQED-FM/89.3 Hi -- I had such great service yesterday, I had to come back for RAM formy mother :^). --- Melissa D. Binde Data Security, NCS, Synopsys, Inc. Dear Ramjet guys: Just wanted to let you know I received my SIMM order from you and all is going well. I've often recommended your site as I have yet to see better prices elsewhere. Keep up the good work! Jeff Cox The RAM I purchased from Ramjet works great. And Aaron Buckley's technical support was outstanding. I'll be sure to send any friends in need of RAM your way. Keep up the good work. Regards, Brittany Stromberg Great page (not too cluttered, good info, great logo), and super prices!! Thanks, j.b.wilkins Hello, recently I have purchased SIMMs from you. Thanks for the quality of your services and good job you do. I am very satisfied ! Sincerely, Dr. Josef Kren University of Nebraska Lincoln I am writing to commend the staff of Ramjet. They have provided me with top-notch service. Their knowledge of current prices, the advantages of certain parts, and willingness to answer highly technical questions has made me a believer in their ability and commitment to quality service. I know that if I ever need RAM or other material components, I will be calling Ramjet first. Patrick K. Aiex I knew I could count on RAMJET for all the answers! -Brent Sallee Dear ramjet, How on earth can your prices be SO [Expletive Deleted] LOW??? Sincerely, rockwell@[deleted for privacy].com I received my package on Friday afternoon by Fed-Ex. I stopped home and found my package. I delivered it to my customer that same afternoon. You made my customer very happy... He was able to take his memory home with him for the weekend. I have yet to hear from him so I guess he had no problems with his memory. Thanks again to all of you for the great service! Tim Bazick Total Solution Thank you very much. I just wanted to let you know that I love your company. Your service whether over the phone or through online ordering is fast and convenient. The ram that I bought from you a year ago has worked flawlessly and I am grateful for the "cheap" price that the ibook DIMM is costing. It was several hundred dollars less than those crook charge at Mac Warehouse or my local mac dealer. I have often recommended your company to friends and business associates. Sincerely, Gregory Davis President, iConsult LLC Thank you for your help earlier today. It's nice to know that there are still some companys that care about customer service! Adam Dornblum Thanks for all the kind service. My girlfriend loved the upgrade... 64 mb just isn't enough nowadays. Once again, thanks. Sincerely, Johnson DEAR SERVICE@RAMJET: SHIPMENT RECEIVED. INSTALLED. WORKING PERFECTLY. THANK YOU! GARY GROSH IN SALEM, OREGON. Got it - installed it - it works. Wish everything was like that. Thanks Randy Whitted Thank you for your update. I hope to do business with you in the future and will recommend you to my friends. Steve Thanks. Memory seems to be a good fit. Your phone tips were very helpful -Narsim great job. great service. great price. you made my iBook VERY happy -- ~b Greetings, I am writing in reference to your professional service and on-time delivery of my 128mb SO-DIMM. After having a bad experience with another firm that shipped the wrong product, I contacted your company. Your telephone representative assured me I would get what I ordered and guaranteed the compatibility. He was right on both accounts! Installation was simple and my iBook is screaming along on 160mbs of RAM. Thank you Ramjet. Dan Marschka great service, thank you very much. Carlos :-) Thank you for advice on memory for my Apples. I did purchase 4-8mb 30pin simm also 1-24mb module. They are installed and seems to be working great. Billy Thanks for the Info.And thanks for responding as quick as you did. You guys are the only company that has ever done that.:-) I wanted to thank you for a very positive memory buying experience the last time I bought memory from you. Thanks, Chris. Thanks! This is wonderful. Just to let you know I apprreciate your good service and honest business practices. You just replaced a 64mg Dimm mod 5volt EDO for me. The MAC 6500 is once more running great, and I can actually use more than one program at a time. again, thanks Cliff Crowell Dear Ramjet, No problems, just wanted to thank you for your friendly & efficient service. The ram arrived today (tues) and works great! I've been through some runarounds with other companies lately and this was a refreshing change of pace. Again, thanks, --Eli I just wanted to let you know the order arrived as promised, installed and works great. I also wanted to tell you that your sales rep that took my call was one of the most pleasant people I've ever talked to when placing a phone order. Believe me the first place I will look for all my future computer needs will be your website to see if you carry the item. Thanks, Karen -- Just installed the 256Mb SO-DIMM (PowerBook G3-Standard) - I'm really pleased and can't thank-you enough. Installation was 15 minutes;plugged-in and powered-up and 288 megs is recognized! Thanks for the rapid and professional service and thanks Aaron and Steve for your assistance,if anyone asks me about where I got my upgrade I'll be sure to send them to Ramjet. Thanks again, Glenn Girard. I am astonished of the rapid response on sending my order. I have just placed it yesterday morning, and I just received it an hour ago! Congratulations and Thank you! Eduardo Slesaransky Installed the 128MB memory from ramjet to my iMac last night. Followed the directions in the iMac manual just like you folks said to do and everything worked out just fine! Thanks for your service and the informative comments which helped make this upgrade an easy decision. Best regards, Bill Barr Thanks for the great price. Sincerely, John Bloomberg Cincinnati, OH Received my RAM order yesterday, all went well, thanks for your prompt service, I will gladly pass on your name and info to others when the need arises.-Brian Brian Wilson Director of Production, Senior Medical Illustrator Medical Legal Art, Nucleus Communications Inc. Hi Folks, Wanted to inform you that your service is exemplary. I received the order today. I will order and recommend you again. Thanks, Marion Ferguson Just wanted to thank you guys. Outstanding service! I've always had to extract info from mailorder/ebusiness vendors like a dentist pulling a molar. You've got my business from now on, and when someone asks me about RAM, I'll tell 'em RAMJET, baby! Don Fuller Blanchard Systems, Inc. I received my shipment on time, installed it with no problems, my I-Mac now has 160 MEG RAM and runs like a Swiss watch, also the 4 MEG VRAM helped display greatly. I will pass on the word about your great deals and good service! Glenn, Wilmington, IL RAMJET The Fed Ex folks were right on time yesterday, and the chip was in place in short order. Sure worked nicely and with all the desktop now I don't know what I will do. Thanks for the quick service and a great product and price. Wendell Churn Castle Antiques Wow!! What a treat. Your service is GREAT!!! Thanks NDennis thanks for the prompt service - scott leslie Hi; I just order this evening a 128mb memory module for my iMac from RamJet. Please pass along to whom it may concern, that the person "Erick" hope I spelled his name correctly, was simply a blast to talk to. Mostly he listened while I rambled on, sales departments need more folks like this gentleman. polite. curtious and helpful. answered all my questions, when I would let him talk, and processed my order with no hassle. Please convey my appreciation since it is late and even though your open til 8pm cst, who wants to work all that much close to closing...if you never hear from me again, the ram worked fine, otherwise...again thanks for the friendly service, it really is appreciated. bdan@[deleted e-mail address] Thank you for your promptness and service! Have a GREAT day. --Kerry Thank you very much for your swift attention to this matter. As a result, I did indeed receive my delivery first thing this morning. You can rest assured I will spread the word of your superior business practices among my colleagues. Keep up the good work!!! Gratefully, David Toren I just got off the phone with one of your reps (his name escapes me), who informed me that I had ordered the wrong RAM, thus allowing me to avoid a very costly mistake. Thank you very much. Frank Carey Schafer Corporation I wanted to send you a quick note of thanks for the excellent customer service Ramjet provided to me. I was pleasantly surprised to come home from a business trip on Thursday evening to find my RAM shipment waiting there for me, yet also an upgrade at no charge as a token of your goodwill. This is most generous, going far beyond what was expected. Your concern for customer service/satisfaction does indeed far surpass the norm. Again, my sincere thanks, and I look forward to doing business with Ramjet again in the future. Regards, Robert Scott Bristol, TN Thank you very much for the confirming e-mail. This is my fourth order from you people, and I look forward to many, and more often business from this end in the future. Thanks Jim Peret Thanks for your quick response and no need to apologize. I really didn't think it would affect delivery (as long as the address was correct) but when you have a quirky, difficult to pronounce name like mine, you try to insure that it's not made and quirkier or harder to pronounce (although it's a nice way to see who's selling their database info). Really glad to know there is a real person on the other end - although I must admit, "Ramjet" isn't a BAD name - just sounds like someone who should be hanging out with Speed Racer, Racer-X and the rest of the toon-town car racin' gang. Thanks again! Mark Suazo I would just like to thank you for a timely order. My order(#04990697) was placed on 4/10/99 just before closeing and I received it on 4/13/99 at 12:00 noon. You also have the lowest prices around. I will definetly recommend your company to anyone I know who needs a memory upgrade. Thanks again. Mr. Gary Fortson Thanks for your great service. I've received my RAM and it works great. I found Ramjet just after I had ordered RAM from one of the big online suppliers. I didn't bother to shop around, thinking there couldn't be much of a price difference. I was wrong, because Ramjet had the same amount of RAM at half the price I had just spent! I went ahead and ordered from Ramjet, thinking I would cancel my earlier order with the other place (having noticed Ramjet's prominently placed, straightforward return policy, I assumed the other guys' would be similar). They didn't make it easy to find information on cancelling an order, and when I finally found out how to do it, their online form didn't work. So I e-mailed them--but too late. So I had to return the order, a process which they again didn't make easy (I had to call for an authorization number, but of all the options on the voice-mail, none said anything about returns--I had to go with the last of about 12 categories: "other from RAMJET--and I'll tell my friends to, also. Thanks for great service at a great price. Tim Gustafson Thank you for your wonderful service. Kyle Aruda I received the ram today ... great.......... quite satisfied with service and everything was done regarding billing as I asked for. Please put me on your mailing list for new products For Mac naturally. Henri Gachon Just wanted to drop you a line to say thanks for the speedy service and the excellent way in which my order was handled. The immediate e-mail reply with the order # and the subsequent tracking number e-mail is exactly the way customer's orders should be handled, it's a shame that more online vendors don't operate in the manner you do. Got the 64MB DIMM overnight, installed it and up and running in no time. Again, great job! Steve Fenton Sales Manager UCF Computer Store Univ. of Central Florida Hi, I am a Macintosh Sales Associate for Micro Center, a national Apple reseller. I had a customer purchase an iBook Special Edition from me recently, and wanted a 256 MB RAM card for it. We do not stock that card, and so I gave him a phone number for a RAM company that I thought could take care of his request. He called back a couple of days later, saying that this company told him that card would cost $1000! He was of course unwilling to pay that ridiculous price and he was very frustrated. He basically told me that if I couldn't find him the RAM he needed for a good price he was going to return the iBook. Naturally, I tried very hard to find a good deal as fast as I could. I remembered seeing an ad for your website on a Mac news site ( I believe MacCentral.com). I went to your website where you had a 256 MB RAM card for the iBook for only $439. I told him about your website and he ordered the RAM from you. He told me that your customer service was excellent, and that the other company's service left something to be desired. Because of this experience, I have stopped giving my customers the other company's phone number for out-of-stock RAM cards and started giving them yours. I just wanted to thank you for saving one of my sales. Sincerely, Michael Samoriga Thanks for the great service and personable attention to this matter. Deborah Moore Net Admin Cornell University Hey folks, how's it going. My 128M Simm and video ram from you are still going strong. Never any problems (like my friends have had in buying from OTHER companies). Thanks! --- Elise The memory arrived and is already installed. Everything went fine. Thanks a lot. Luis Moreno Thanks for your great service..., my order arrived on the next day. You're serious about the 'jet' part of your name! thanks again, Cynthia Laffey Producer, Video FOX News Online This is the first time that I've ordered something online, and had the whole process work. Numerous times in the past (not from your firm), I have attempted to order items from various companies online, only to have the entire process "unravel" during the actual ordering stage. Im not sure why this would happen (Maybe I simply needed more RAM!), but it failed many times. So, to sum it up, I'm quite happy with my online purchase from your company. Steven R. McCaw I have been using RAMJET for all of my RAM needs since I have been on the internet and I must say that you still have the best deals out there. I have recently placed 2 orders for customers and as before the shipping was fast and the product perfect! I have placed a link to RAMJET on my Affiliates page to show my support of your fine company. Keep up the great work! Steve Marshall Owner, Marshall Computer Services http://www.mcs-eden.com I just wanted to express my thanks for the awesome service! I found the RAM I needed with no problem on your website for both my PC and Mac. I received it via UPS within 2 days and it arrived safe and sound! I will definitely order any RAM I need in the future from RamJet. The prices, service, and availability was fantastic. Thank you very much. Keep up the great job! Jacqueline Wanner Thanks for the great web site with the easy and accurate access to your products. Purchasing was also very professional! Thanks for the follow up e-mail which included all of the information one would need and expect. My RAM is installed and my maching is running smooooooooth. Thanks again for the great service. I'll tell my friends. Douglas Kivi Satisfied customer The whole experience dealing with you folks was an absolute pleasure. I just plugged and chugged. Thanks a million, Lee Kidd just wanted to let you guys know you have great service. my company and I are quite pleased. thanks van sedita fusebox inc. Thanks for the great service! Chantal Great Job. Speedy service. Thanks! I have installed the memory and everything seems to be working fine. Thanks for your support! Michael Plott Received, installed, and running like a champ!!! We have purchased memory for our Macs and for our customers several times over the past few years. Your products, pricing and services are the best!!! Thanks Ramjet Roger Turpin Image One Solutions I wanted to thank you guys for the excellent job on clearing up the problem with us being sent the incorrect RAM chips. One of the most important elements of e-commerce is trust between the vendor and the customer. Knowing that if there is a problem RamJet will correct it quickly and cheerfully is a great reason to recommend your service to anyone. Thanks! -- Craig D. Tollis Associate Producer ImageMaster Productions You are the best. Exa I would like to thank you for the prompt Courteous service. I got my order 3 or 4 days before I expected it. I t has been a pleasure doing business with you. Chris Whitmore Just received my iBook RAM (within 48 hours of placing my order, even with UPS Ground!!), and have it installed already. I'm loving this. Your phone rep was great, and the service so far has been sterling. I hope you won't disappoint in the future, because I will buy from you again. Trent D. McNeeley President/Head Writer Soup Sandwich Productions I would not consider buying RAM from anyone else. Randy Jarnagin Art Software Group this is just to confirm that the 16MB RAM I ordered for the AST Ascentia J20 have arrived, I got them today and have installed them. They work just fine. Thanks for being there for me. Rich Harding I/S Director Cargill Associates, Inc. thanks for the cheap ram: heard about it on Ramwatch. Works great. Good day. Ethan I will happily and confidently make my next RAM purchase through Ramjet. Thanks again, and keep up the great work. Eric Smith Dear Ramjet, Last week I had just received a memory module purchased from MacMall that was the wrong unit for my Mac. I had to remove it and spend $11 to return it. I happened to see a small ad for Ramjet on the edge of a web page for MacWeek or MacCentral. I read your customer comments, checked the price, gave you a call, and placed an order. The memory arrived in a timely manner. It works! It was $35 cheaper than the MacMall memory that didn't work. You gave me very helpful advice and service on the phone. What more could a customer ask for? I only wish you were able to advertise more widely so that others could become aware of your good service, products, and pricing. Thanks for providing such good service. I will come back to you again! Sincerely, Robert A. Clark Many thanks! The DIMMs have arrived and are working fine. Your service is greatly appreciated. Charles Chip arrived today and it works great.........Thanks for the help. While I'm dropping a line here, just wanted to tell you guys I've been ordering from you for a while and the product and service is first rate! Keep it up. Regards, Scott Wilkerson There are very few times I receive service that is as good as what I have experienced with you people at Ramjet. After numerous orders, over several years, the service is still great. This time was exceptional, and Eric is the one this thanks goes out to. I will spare you the details (ask him), but suffice it to say he did an outstanding job with my order. I very rarely do this, but honestly this time it is well deserved. Please tell him for me he did a killer job and all worked well. Thanks Mike Pennington You folks have the greatest level of customer service. Thank you! Best Regards, Lee Gajda Thank you very much. I really appreciate this! Caroline Ayres Received the RAM today. Thanks again for all your help. Happy Holidays! Mike Yurcho Blasi Printing Corp. Just a note to let you know the two 256 mg memory boards are working fine. I also see I bought them at the right time. Not usually the case with me. I wish all of you continued success and I want to thank you for the many ways you do things right. Sincerely John Dittmer Thanks, very professional & good service! Regards, Kozo thanks! -- Andrea Drougas President unboundstudios.com I got the ram and so far so good. I've got a whopping 320 megs in my powerbook! Thanks for working with me on this one. I should have known you guys would take care of me! I'll return the defective Ram in the next day or two, after I confirm that this one is solid. Yippee. My computer is screamin! Evie Leder Thanks for your excellent customer service, e-mail notification, and prompt shipping -- oh, and great prices too! Eric Norcross www.toaster.org My order came in thursday morning, faster than I thought. Thanks for the prompt service. I won't hesitate to recommend Ramjet. Marc Thank you very much for the prompt shipment (iMac 132 memory). It's in with very little struggle and everything is running much quicker. Thanks again to you and all your efficient crew! Thanks so much for the quick, professional handling or my RAM order. I'm really impressed with your operation -- Bruce McFaDden I received the new memory card for my MAC G-4 and installed it today. It reads perfectly. It is now 5:00 PST and I will return the faulty memory card to you tomorrow with the return label you provided. Thank you for your immediate attention and speedy resolution to my upgrade memory and faulty chip problem. With this kind of follow through and support I will gladly recommend your company to every MAC user I know. I assume you also carry memory for the PC user? If so, I will pass on your company info to my PC friends too. Again thanks and I look forward to doing more business with you in the future. Dino Schofield Dear RAMJET: Thank you very much for your great support. I'll let everyone I know who buys computer gear. Sincerely, Tim Fields Timothy Fields, MD/PhD Department of Pathology Duke University Medical Center Greetings, I just got off the phone with you to purchase some RAM. I had called initially just to get some information, then continue looking elsewhere around the web until I could find the lowest price out there. But the service at Ramjet was so wonderful, so informative, and (rarely seen) so professional that it was clear to me my business needed to be done here. You may be able to buy a stick of RAM for a couple of bucks cheaper elsewhere, but the quality of the service here makes it a pleasure for me to bring my business to you. Kudos to you for making a fan out of me, and winning a customer for life. Sincerely, Chris Vaughn Thanks for the quick turnaround... I received the memory module yesterday. Installed it with no problems and everything is working fine. You guys had the most competitive pricing on what I was looking for, and your customer phone support was great! Thanks again, Sam Lynes Pratt and Whitney Power Systems Thanks Aaron! The FedEx man just delivered, and I have installed the ram. He took full responsibility for the delay as he had misplaced the package on his truck yesterday. I hope they are equally forthcoming with a refund to RamJet. I appreciate the excellent service from RamJet. -bob Thanks for issuing the prompt credit on my charge card for the iBook memory module which I could not get to snap into place. Your prompt and courteous response to this problem was appreciated and is the sign of an honest business. Hi, Ramjet folks -- Received my order today, and with a quick call to Eric, I was able to troubleshoot my initial problem and get my MAC up to 160MB of memory! Thanks for the great prices, support and turn around time! Arman FAN ASYLUM Thank You so much for a speedy order. Your business will be told to others. I will stay in touch if anything comes up with my i-Book. It is a fun purchuse. marianne Hello, I just wanted to let you know that this was my first order with your company and I am really impressed. You followed up with my web order with an e-mail, then you e-mailed me the tracking number for my FedEx 2-day delivery and I just received my order a day early. Thank you and unfortunately I will not be needing to order for a while, but I will recommend you to others. Pat Phelps-Moan thank you for the verry speedy service,will order again Thanks so much for your help. You guys are the best. -mark For you "Comments" area on your web site: Thanks for a SUPERB buying experience! I had been agonizing over buying a 256M upgrade for my G3-Pro and investigating prices/availability at a number of leading (and not-so) retailers. Once I found your WONDERFUL site, with clearly marked and easy to compare info, my decision was made. Order was confirmed and arrived at my door 2 days after clicking "OK". Now I am humming along with a whopping 384! Thanks again! Pete du Fosse' Adobe Systems, Inc. Thank you very much for the help. I just received confirmation of shipment. You folks do a very nice job in what must be a very demanding business. Thanks again Clay Dear RamJet, THIS is EXACTLY why I now do business with you instead of Memory To Go or ChipMerchant. I also recommended you to a colleague who placed an order today with you for the first time; and will not hesitate to recommend you in the future. Any company can take an order and make an easy sale. It separates the wheat from the chaff when an order gets complicated (which my previous order did) and a company handles it gracefully and efficiently. Your handling of my previous order for my brother (Tobias) was professional, courteous and above all else friendly. Thank you. With the service that you provide and the prices you offer, you stand in stark contrast to the rest of the 'ram merchants' out there. Keep up the good work! Best Regards, Wm. Cerniuk Sr. Technical Partner Core Development Just received the e-mail confirmation you provided to me for the order I placed about 3 hours ago. VERY SLICK I AM DUELLY IMPRESSED Thanks Andrew Dear people at RamJet: Thank You for the fast service, although I haven't installed the ram yet Im sure there won't be any problems. I didn't request over-night delivery, but I recieved the package the next day, it was great doing business with you and if I need more ram you have my business. Sincerely, Jason Brody Thank you! You guys are great! Patrick Crowley Thank you for great service. Now I know where to shop. I will tell my friends. -- Tom Drummond Just wanted to let you know I got the package yesterday, installed the ram and everything is working great! Thanks for your help. Ross Hi, I just wanted to thank you for the two e-mail messages--yesterday and today. It's good to know the order was shipped so quickly. Sharron Just wanted to let you all know that my ram arrived early and is working great. My computer is smokin'!! Many thanx and looking forward to purchasing more ram in the future! Bruce thanks great service I'll recommend your company to friends george Gentlemen; I received my 64MB module via Fedex this afternoon, and upon installing, my Compaq 5020 automatically reconfigured itself for the 128MB or ram. Thank you for getting it here as quickly as you did. Larry L Johnson, Sr One of your staff members, someone by the name of Aaron Buckley, has provided me with fast and useful answers to some questions I had. (I had to ask several things over the course of several e-mails.) I asked him to provide me with the name of a supervisor so that I can write a letter of appreciation. Customer service is lousy with a lot of organizations, so when someone does a really good job, I like to acknowledge it. Because of the good service, I have also decided to make a purchase with your organization. Sincerely, Dr. Timothy James Received the order today and have installed the memory on my machine. Thank you for the speedy service! Best, Mike thank you it arrived today and I am using it now.WOW What an improvemnet! I am telling all of my co workers about this wonderful service and pricing. I received my RAM shipment yesterday. Thanks for the great service. Brian Katz The board has arrived and works well - many thanks! Cheers, Mark Thank you for the prompt response to our order. Celia Mack, Director Coporate Communications Dept. I came to school this morning and it was already here! I'm impressed. Mike Kratzer I purchased some RAM from you shortly after you put up your website. I have made 8-10 purchases since then and today am making another. You provide the best, most friendly service possible. I recall one order which I wasn't too certain about. I placed it anyway and then called your 800 number. Your representative said the item was indeed incorrect but he would take care of it. He did. Try getting service like that, or the consistent reliable delivery service RAMJET provides, from one of the big web/catalog companies. The item I'm buying today is presently on special elsewhere for $19. less and with free shipping. But RAMJET has always had competitive prices, always the lowest or close to it. Combine that with great service, a rare commodity on the net, and I'd be foolish to buy RAM anywhere else. Jerry Tompkins Macintosh Consultant New Mac Horizons Thanks, I've had very good success with RamJet in the past, and even though I know places that sell RAM for less, I'd rather stay with what works for me and my Mac. Thanks. Russ Conte Shipment arrived on Wednesday...plugged in and worked great...sooooper doooper!!! A Satisfied Customer, Shad B. Ewart You guys are the best. You have the greatest prices along with the greatest service and on top of that, you guys have the fastest order processing and shipping on the net. Thanks again! - Edwin Hey, i got my part, it works great. you guys are honestly the most helpful/mac knowledgeable people i've called. thank you so much for your help. hopefully someone will get this Dear Ramjet Crew, Just wanted to write to thank you for the prompt service I received from your company! I placed an order for a 256 MB module over the weekend (Sat.), and it arrived this morning (Tuesday), at work. The packaging was very well done -- the FedEx box was so light, one of my coworker asked me if I had a few sheets of paper delivered. ;) Needless to say, I was anxious to come home and install the new module in my G4/Dual Processor Mac. Installation was an absolute breeze! I fired up the Mac, and everything works fantastic! Now I have a total of 512 MB of RAM, and I'm loving it! Perfect for Photoshop! Anyway, kudos on the great service! I have already recommended your company to a friend of mine... BTW, if you are interested in placing an ad on my website (pcweenies.com), let me know -- I'll place it on my site for FREE for a month, just to say Thanks! :) Best Regards, Krishna ------------------------------------------------------- Krishna M. Sadasivam Creator of "The PC Weenies" Cartoon http://www.pcweenies.com Just a note to say I'm really happy with your prompt service and great products. Every order I've placed with you has been trouble-free, which seems rare for e-commerce. Thanks, David Littlejohn Thanks, I received my ramjet memory this morning. Installed perfectly. Mac is a beautiful thing, Well, this is the second 128 meg ram chip I have bought for the Imac DV and it is working great!! I now have 256mb ram and i couldn't be happier with the way it is running right now. You guys are the greatest and I am very glad that you guys are around and your prices for mac memory are truly the lowest around!!! Looking forward to my next purchase!! Bruce Riggs Thanks Eric, and thanks to Aaron and everybody else that makes you guys the best. Ever think of changing the name to KickAssJet? Thanks again, Steve Dyette I admit I placed an order with you December 21st as a test, and after receiving next day shipment. What's amazing is that I live on a remote island off the coast of Maine, and it still got here the day after placing the order, during the holidays no less.  I think Ramjet offers very professional high quality products for a great price.  You guys are amazing and I highly recommend Ramjet to all my clients and anyone who's been ordering from big warehouse sources. These guys are for real. You deserve a fantastic 2001. Thanks for the superb service! ~Elizabeth TechChick Consulting You are living up to your reputation. Many thanks. Stephen I just my 128Mg stick for me cube and it works great! Thanks again for another smooth transaction. You guys are a class act, from pricing to support, RAMJET can't be beat! Best- MS thanks so much for being so prompt :-) happy new year! --ilana Aaron, You're my hero! Thanks, Mike Nagata Thankyou for your quick response. Spoke to a live person and the correct chip will go out today. I appreciate how you have handled this. Patrick Johnson I installed the memory chip, re-booted the machine, and wa la - more memory!!!! Thank you, it has been a pleasure doing buisness with RamJet and I look foward to doing so in the future. Tony Cimo Kudos, Quick note on the excellent (and quick) purchase of new memory for my iMac. Keep up the good work! Dave Got it! Fast as hell, you guy's are great. Thanks very much. Your directions were quite helpful. -- David S. Strayer, MD, PhD Department of Pathology, Anatomy and Cell Biology Jefferson Medical College Thanks so much! Linda Powell Holy fast! I will buy every single stick of ram from this day on from RamJet. Superb service! Donovan As friends have told me, you guys are the best. Best wishes. Eric Clark Once again I'm completely satisfied with the awesome service I received from Ramjet! I got the memory I needed at a great price and it arrived very quickly and in perfect condition! I'll always use Ramjet for all my future memory needs! Great job! Jacqueline Wanner The memory worked great, thanks for your help and I will be sure to recommend your company to our school district for future purchases. Thank you very much for the quick response. Your company is sending me a replacement memory module. RamJets customer service is incredible. Quick response, no hassles, it doesn't get any better than this. Thanks again. Lanc Gross Hi.....I just installed the Ramjet 256MB memory card to my imac 350SE with that and the cable connection...this thing is smokin! Internet pages are loading almost instantly and no more 'low memory' warnings. Why did I wait so long? Thank you Ramjet. T.D. Thanks you for the confirmation. This is my third purchase from your company. I've had wonderful experiences with Ramjet and trust your products greatly. Greg This was my first time ordering, but certainly not my last...Now I know where all of the Customer Service in the industry went... Thankxx Randy Wooley Thank you for your EXCELLENT service! The replacement DIMM works fine, and the faulty unit is on its way back to you. Regards, Roger Poor Thanks for the quick response! It is most appreciated. Merritt Mullen Just thank you for your expeditious service. Impressive!!! George Dear Ramjet Service Team, Outstanding! Mary Izzo Garrison Partners I received the RAM yesterday, installed it in less than 3 minutes, and it works great! Thanks for getting it out to me so quickly. I will suggest Ramjet to all of my friends and will use you in the future. James Kass The Ram arrived safely and is working grand! Probably get some more from you for my prismo laptop and get my wife's work to get some for their Imac. Thanks a Bundle! Hi - I received the RAM on Friday, as promised. It's been installed and is working fine. Thanks so much! Rick I received my memory order today and installed it.....great!!...after trying to deal with Dell putting me on hold while trying to buy memory...it was a pleasure doing business with you...thnx again....... Gilgareth Thanks for your prompt, great service. I'm a repeat customer because of it. Best wishes, Steve thanks for being so speedy and efficient! it does a heart 'good'. tk. I'm very impressed with the service I've gotten to date. Teri Stricker LakeShore Computer Technologies www.web-slingers.com Thank you for the top notch service! Mary izzo I just got my new iBook and can't wait for the ram chip I ordered! Thanks. I like your site. Very easy to order and I really appreciate the detailed info. I would like to take the time to thank you for your quick response and for the way that I have been treated as a customer. You filled my order very quickly and you have responded to all of my other needs in the same manner . Thanks again Douglas L Darden Thanks! You guys are still the best when it comes to level of service. I was expecting a bit of a hassle this morning but surprisingly I encountered none. Unlike a competitor of yours (memorytogo.com) you guys totally put them to shame. Thanks Again! Ed Agustin Thank you very much. It was a pleasure doing business with you! You actually do what you say and that is rare these days! Keep up the good work. BCA We have been very busy lately and thanks to quality vendors like RamJet, our jobs have been easier. In general we are directing the majority of our clients towards RamJet for purchases. As long as your prices are competitive, your service excellent and your product quality high, our worries are few with regard to memory. Thank you for your excellent service, past, present and future! Best Regards, Wm. Cerniuk I just ordered from you for the first time and I'm really impressed with the quality of your operation. Your website is truly helpful and works well. your confirmation emails are timely and well formatted, easy to read and informative. You shipped fast and alerted me. And you told me right on your site that you were aware of the Apple firmware upgrade issue and that I could trust your product would work. Excellent, excellent, excellent!!!! You have become my memory vendor for the future. Please pass this on to others who deserve to hear the praise, And thanks for a quality operation in a time where there is so much that is so mediocre. -- Randy Siler Coordinator, CIDR Computing Center for Instructional Development & Research Thanks for the prompt response and willingness to back-up your product. That's why I am a repeat customer. Matthew Urban I recently bought 512 Ram for my PowerBook. I didn't do the firmware upgrade when I heard the problems other had with their upgraded ram. When I saw your statement on a web site that you were sure your ram was okay with it, I went ahead with the firmware upgrade. Everything worked well. I am glad I bought my ram from you all. I am recommending you to my friends. Thanks again for the quality product and standing behind what you sell. I got my order and it is installed into my new computer. Thank you so much for your help. mary I received and installed the RAM today, and it works great with the new firmware. Thanks a bunch for all of your assistance with this issue!!! --Scott Street I just placed my fourth order for ram through your company and I wanted to let you know that it arrived yesterday -- and once again I am amazed at your prices and prompt service. Not to mention the fact that you do a great job of describing what type of ram I need for my machines. Over the next few years, look forward to my purchases of gigs and gigs of ram. Hats off to RamJet! Your customer for life, Mickie Kennedy eReleases: Press Release Services God bless you! I got the ram TODAY less than 24 hours after I ordered. It's seemed to solve all of my Mac's behavioural problems. Thanks, JOHN PALISANO thank you and Ramjet for the fast delivery of memory I needed so much!! I've got, installed it, and it works!! Regards, -yuri I got my ram as promised. Installed it, and everything is working well. You people are the greatest. Many thanks. Thank you for your great service! Sincerely, Marko Bradich Thank you for you OUTSTANDING customer service. I appreciate both the promptness of your reply as well as the content. I plan to be ordering again from you, and will pass the word along to others. Cheers Lenny I want to let you know that the ram works perfectly. Thank You. ---------- Ray Nehem Thank you for your effort & support. Your RamJet memory worked as stated. However, the 128MB module that came with the PB G3 FireWire failed. MacWarehouse, from whom the PB was purchased, said that the problem was Apple's problem & not their's. Your product support is far superior. To tell you something that you probably already know, Glenn Anderson Arrived, all good, you guys rock. Thanks so much! :) -Peter I just installed the stick, and it works perfectly, thanks for your support! // Dave Viloria I installed it 5 minutes ago, it is working fine. I am runnning MacOS 9.1, with the latest Apple firmware upgrade. Looks like nothing to worry about. Thanks, Al Thanks for the quick response! I can see now why you have so many satisfied customers. I am sure I will be one too! I have already recommended you to a co-worker. Rick Cagno Thank you guys for all your help, you are the best. I got the new RAM today, put it in my machine and ran the update with no problems! The old ram is back in the mail to you. Your customer service is 5 star and your speed tops all! I recommend you to all my customers and plan to buy more RAM from you in the near future. Thanks a million! -- David Rix Nelson Apple Specialist UofA Bookstore I had purchased a 256mg addition to my ram from you a few months back, and today I upgraded to MAC OS 9.1 Although I had read that you would stand behind any problems, and I read that the module was compatible; I was still nervous. My worries were unfounded... Thanks so much for producing the fine quality RAM that you do. I have in the past, and will continue to recommend your product to everyone I meet. Thanks again, Armando Abrams