Customer Comment Archive |
|
|---|---|
|
Hi Ramjet,
You folks have been so great - responsive, polite, pleasant. A real
pleasure to do business with! Thanks.
IT'S CHRISTMAS NIGHT, MY SON BUILT HIS FIRST I MOVIE TODAY, AND IS NOW
WATCHING A DVD WITH HIS LITTLE BROTHER AS THEY FALL ASLEEP TOGETHER
Dear Ramjet Service:
Wish to pass along my accolades to you! My purchases through RAMJET have
been absolutely flawless. The prices are outstanding and the service is
wonderful!
Thanks for putting my order together. Thanks also for the prompt
service. I look forward to receiving my chip tomorrow (Friday).
It has been a pleasure to deal with Ram Jet and I will do so again, thank
you.
Dear Sirs,
Great,
Thank you for you service, and my best compliments for your very clear
site and beautiful,
and for your service very professional, sure I'll contact you for my
needed.
Your service is fantastic.
Thanks Alot. I really appreciate your great service. Lee Crider
Received my new memory today and it's installed and working perfectly.
Aaron,
Your replacement order of ram arrived yesterday just in time for Xmas. Thanks.
Also found the RMA and have boxed the defective ram and will put it
in a fedex box today.
I appreciate your prompt handling of this order/reorder and will
certainly recommend your company to my friends and will no doubt
order from you all again in the future. Again Thanks!
thank very much for your help....i've purchased ram from you b/4.....and love
the service
Thank you for assuring me that I purchased the correct product. My
experience with your company has been excellent with this order, and I will
share that with people I know.
Thanks for the good service and understanding. I will use and recommend your shop in the future. Roger Lippincott
Thank you. The Flash card is excellent. I really appreciate your company
having now gone to you twice for your products.
Received my order and successfully installed it.
Thanks so much for getting my order processed on Friday. My chip arrived
today (!), I installed it in my PB Pismo, discovering in the process that my
original 128 from Apple was manufactured by Samsung , and I was off and
running, a little more efficiently thanks to you.
5 years ago I ordered RAM for my DELL 486/66 from your company.
We have a chain of retro-computer suppliers called Computer Renaissance;
Your prices for NEW memory were cheaper than their prices for USED memory,
PLUS you folks KNEW what they were doing!
I just ran across your website and I have to tell you it is the one of the nicest looking sites I have ever seen. It looks great and has really nice navigation as well.
You guys are great. Keep up the good work.
I have received and install the RAM, it is working great. What a pleasure it has been buying from you.
Thanks,
Thanks
Thanks Aaron for your quick and professional service. I am
impressed.
This is just to let you know that the replacement 512 Mb RAM module
for G4 has been received and is working fine. The defective one is
being shipped to you on Monday by return FedEx. Thank you for your
prompt resolution of this issue.
Thanks for the new RAM (and the T-shirt ). Everything is working
perfectly, and the old chips went back to you today via FedEx.
Just saying a big thank you for the excellent service. I will think of
you first in my future memory purchases and referrals to others. Thank
you again and happy holidays.
I am honored to have been served by someone who knows so much about Macintosh RAM.
Thank you. I received my package yesterday and
installed it in my new G4. I'm looking forward to
playing with a Mac again! I've switched back and
forth with PC's for some time. I love Apple's, it's
just that there soooo expensive. Finally, I felt like
I got some bang for my buck with the RAM. Thank you!
Now, I finally think I will get to use a computer for
something really worth while, editing home movies, and
I can't think of computer better suited for the job
than a Mac.
I received my order 1 day early, and all the RAM (for 2 imacs, 1 Powerbook,
and 1 trusty 8600 running and old OS) installed easily and works properly.
Thank you very much!
Thank you for your friendly and prompt service.
I want to thank you for the help when I was uncertain I purchased the right
memory for my G4. It took seconds to get a lever curteous person.
Installation took 2 min. and the system was up and running.
RAM received 15 minutes ago, plugged in and now have 640mb in my iBook - thanks for the prompt and great service - I will glagly recommend your company to anyone in future!
Excellent work on my order- Thanks BIG TIME!!!!
thanks for keeping me updated on the order status. Y'all are one of the few internet companies that do this. I received the order today and it works great!
You should know, however, that I have purchased RAM from you on a couple of prior occasions and have been consistently impressed with the quality of your service. Any time I need more RAM, RAMJet will be my first stop.
Thank you so much for the status check! I'll look for the delivery today or tomorrow. Nice doing business with you folks.
I received my RAM chips at work on Monday, March 15. I took them home and installed them with no problem. My Performa and I are both very happy.
Hello,
Just like to congratulate you on your efficient service.
Thank you very much for the confirming e-mail. This is my fourth order from you people, and I look forward to many, and more often business from this end in the future.
very professional. I'm impressed. We'll be doing business again.
Got my memory on time and installed it. So far so good! Amy
I purchased a 32MB ram chip for my Powerbook 540 a long while back and was very pleased with your customer service. So when my friend wanted more ram I didn't hesitate to order again. Its my belief that customer service and courtious sales reps are the #1 priority in my purchases. I'd pay a little more for that, but don't raise your prices on account of me. (grin)
I am longtime customer of Ramjet, I first ordered RAM from you over 3 years, and have not bought anywhere since. I recently ordered a 64 Meg SDRAM card for my Powerbook G3, installed and voila 128 megs of ram.. For a short while I worked as Mac technician at a local Apple Dealer, and whenever I did RAM installs with competitiors memory it was sometimes hit and miss with chips being bad and such. That has never been the case with your company. I just wanted to thank you for great customer service and a great organization.
The RAM got here quickly, in great shape and it works fine. I slipped it in the computer, restarted and was pleasently surprised.
Thank you for the prompt shipment of my order.
Thanks for keeping me informed. I'm looking forward to getting some more memory in my poor slow computer. Wish it were as easy to order more memory for my brain!
I just wanted to say a BIG 64MB THANKS! After 5 unsuccessful attempts with 2 other leading Mac Vendors to obtain memory for my Performa 6360, you got it right the first time. When I removed the board from the box, I could see the vast superiority in the quality of your product. Put it in and BOOM! 80 MB total memory, just the way it was supposed to be! I also want to commend you on your personable service. When I called, I talked to a LIVING PERSON right from the start who was knowledgeable! How rare these days. I will definitely order again!
Two weeks ago I brought my ailing Acer computer in for repair. The technician (I think his name is Mark) did a great diagnosis, replaced the power supply, and all of the Acer's mysterious problems have disappeared. To go an entire hour, day, and week without crashing is wonderful. Please thank Mark.
Thanks guys for being there each time we needed you. We have bought from you several times and every purchase was one simple phone call - never a problem with ordering or product.
Dear Ramjet, Kudos to your service... Got the shipment today... The e-mail confirmation is a nice touch...
Thanks again for the info and the grreat prices on RAM.
In a world where you have to make five calls to get any one thing done, your quick response and customer support are much appreciated.
Hi
As usual you provided me with excellent, timely and courteous service and even after explaining to me you short-handed situation and your inability to ship my order out the same day. Sure enough here it is today in my hands
Congratulations on a plain and simple guide to which memory for what Mac
Hello:
Just received the 128 meg of Ram and 4 meg Vram for my Imac. Both were easy to install and my Imac is now stepping a bit quicker. Thanks for the great service, Happy Thanksgiving....
Kickass.
Hi there.
I appreciate the "after the sale" e-mail. Very few places care about the customer after they have made the sale. Thank you again for being there and helping me to make good decisions on my purchases. There may every once in a while be somewhat cheaper prices on the internet, but the service and help that I have received from you at RAMJET has definitely surpassed by far the few dollars I might have saved (and I do mean few). Thank you once again for helping me out. I really appreciate your honest and decent service. Your service and friendship with your customers is a scarce resource to come by in this present dog eat dog world we now have to endure. Don't ever change that.
After having tried one of your competition (3 Shipments I might add which did not work) and upon the recommendation of Motorola I purchased two 64 MG Ram chips for my Starmax 3000/160 and I would like to say not only am I happy with the result, I am Elated. Needless to say I will never hesitate to recommend RAMJET to my fellow MAC users.
I want to let you know that the servers we picked up from Ramjet have been operating flawlessly. I have not had a crash that was due to any hardware incompatibility. Even the workstations have experienced far less issues than the Dells we leased. Great job over there!
Thank you for your speedy response. The package did arrive that day. Have installed it and it's working perfectly. Thank you very much. It has been a pleasure dealing with you. I will be sure to recommend RamJet to everyone I know. Best Regards. Dale Cowardin
I now have 160 Mb of RAM!
I've done business with Ramjet twice. The first time things went off without a hitch - quick courteous service and great product at unbelievable price. The second time, there was a problem with the memory but the service was very good at correcting the problem. I WILL do business with you again! Keep up the good work.
Just a quick thank you for the prompt delivery. Ordered my 32 megs of RAM on teusday and recieved it Thursday. Installation was a little tricky... but got it in in no time and it worked perfectly. I owe at least a year in the life of my system to you. Thanks again.
Hi Steve and Matt:
Thanks for sending the installation instructions location. It worked fine. The RAM is installed and everything works just as it should.
Just wanted to drop a note to you guys to stick on your customer page. I
have done business before with you in the past and RamJet has always
been professional and fast... and the prices are the best. Thanks for
the great deals in the past and I will continue doing service with you guys until I finally figure out there is something more in life then this machine :) I searched through my old files and found my invoice for the SIMMs module I purchased from you last year. I looked at your Website and found a stunning discovery, unbeatable prices! I am ordering again, and making more referrals to check you guys out first, to all other computer users in my area. Thanks very much!
I recieved my RAM yesterday, and I must say that I am very impressed. Not only did it arrive a full two days before you said it would, it arrived well packaged and intact.
Hello-
Dear RamJet,
To Whom it May Concern,
Hi
Thank you for having such good customer service.
For almost 3 years, Ramjet has been my source for RAM, my school's source, and the source of dozens of others that I have recommended. Your prices are consistently among the lowest, and I have received good products and service.
I just wanted to let you know that I received the new RAM I ordered for my PowerBook. It works great, and it was the lowest price that I could find. I bought ram from you guys (because it was the cheapest price I'd seen anywhere) and it came on time and has been working without a flaw. The installation instructions with the ram were good (I like to read instructions after I install things, after all I used to work at a computer repair shop). Nice silicon, low prices.
Thank you for the prompt service. I just installed the 32 mb DIMM and all is fine.
Aaron Buckley,
I just wanted to let you guys know you saved me $100 over ClubMac. I purchased over $1200 worth of Mac parts from ClubMac and asked them how much 72 Pin 60ns sim would cost. They told me "Well since your putting together a pretty good sized order, they will only cost $89 each." I had not checked Ram prices lately and thought it sounded pretty good and agreed. Then I stumbled across ramwatch from a link on http://members.aol.com/goodcatchr/psx/psxservice.html. I was shocked to find I was being overcharged by over $100 for the same ram. Needless to say, you have a very satisfied customer.
Hi
I ordered some ram for my PowerMac 7100/80 and it's working great! Thanks a bunch for the quick service and helpful phone information. I was a little skeptical because the price was so low, but everything is a ok. Thanks again.
Hey, great work, folks. Thanks for a great retail experience! ;)
To all @ Ramjet,
Thank you for the fast service and quality product. My new RAM got here when you said it would (sometimes mail-order deals don't turn out that way). It works great and all for the best price on the planet. You and your company are much appreciated. Thanks again.
Dear Ramjet,
The 32 meg simms I ordered arrived today, and after installation, I am happy to say that I am thoroughly pleased. The sales rep was terrific, and navigating your web page and actually placing the order could not have been easier. I am quite impressed, and will recommend RAMJET to anyone who is in the market for memory.
Just a quick note to let you know your recommendations for simms worked out perfectly. System screams along with no errors. Already got the next order placed. Really appreciate all the help you have given. Will be placing many more orders in the future. Have a great week. John T. Moran The memory arrived today as per your word and is already in my customers machine. I anticipate no problems. Thank you very much for your help. You will be hearing from me a lot in the future as I continue to upgrade systems. Keep up the good work. John T. Moran
The memory arrived safe and sound, promptly as promised.
Thank you very much for helping me to install additional memory
in an old, trusty Macintosh LC475. We had a lot of trouble with
a memory module from another vendor -- a big, nameless chainstore
-- due largely to their lack of knowledge. Turns out that installing
any module over 4Mb requires that 32bit addressing be "on" in
the system. You all knew that, and somehow I am *not* surprised
that the big chain store did not! Moral: deal from the beginning
with people who know what they are doing --> Ramjet!
Thank you for both your time and effort. I also appreciate the extremely fast response. It is good to know that your customer service is as excellent as your prices.
I received and installed my two 16 mb SIMMs from RAMJET yesterday. I am *extremely* happy with the increased performance I now have. It's like I have a new Mac. I was starting to get disappointed with my PM 6100/66 (2 years old). But since I increased the RAM from 16mb to 40mb, I have no thoughts of getting a new machine.
Once again, thanks a lot for being there for me when I needed a little help with your products. It's nice to know that you stand behind your merchandise to protect what should be every consumer's rights. Thanks again.
I've been shopping for various stuff on the web all week. Your
website is the least obstructive I've seen. I easily found
what I wanted in only a few moments, rather than wading through a
bunch of cute crap for fifteen minutes. ;-)
To James Moberley and Aaron who assisted me in installing the purchased memory for my Ascentia laptop and Mac desktop computers, a special Thank you. All is working well...
Thanks so much for your help. It's good to see actual customer service in action.
Just wanted to let you know that I just installed the RAM and everything works great. I was a little bit paranoid about installing it because about a year ago I tried (with RAM from a well known catalog order firm) and I lost my motherboard!
I got the CPU, installed it, and it's running fine. Thanks, hope to be
ordering again soon.
RAMJET,
I just wanted to say thank you for delivering my memory to me in a speedy manner. The two chips are working great on my computer now. What a difference there is between performance with 24MB of RAM and 80MB of RAM. Thanks for the great service. If I need something else now, I know where to go. Nobody else has the combination of service and prices that you guys have. Keep up the good work!
A Great site! It's nice to see somebody writing FAST pages for those of us without a T1 connection. I'll be back!
I received the 16MB of RAM I ordered and it works GREAT!!
Dear Sir:
Thank You for the 16mg chip! Works fantastic! Randy Pringle
Appreciate the same-day email response to my question, and then the rapid processing of my order. Glad I found your ad in the MRP Ramwatch of Mac Resource webpage.
I recently bought some RAM from an on-line auction service. The RAM was either defective or not usable in my machine (a Micron). Fortunately, they were gracious about letting me return it.
Hey,
Just wanted to say what a nice and cleanly designed web site you have. I went in search of a good deal on Mac memory this morning and your site came up first on a Yahoo search. Your prices seemed too good to be true and so I started checking out the others on the list. Most of them were slick, overdone sites and I couldn't even get near a price list without going through at least 4 other layers of pages all the while waiting for distracting graphics and other "cool web tricks" to download. As an Instructional Web Designer I really appreciate easy to use sites - your site was by far the easiest to navigate and the information I wanted was right up top.
Thanks again for excellent service and great prices. I must
also thank the RAMWatch page for turning me on to RAMJET.
Hi -- I had such great service yesterday, I had to come back for RAM formy mother :^).
Dear Ramjet guys:
The RAM I purchased from Ramjet works great. And Aaron Buckley's
technical support was outstanding. I'll be sure to send any friends in
need of RAM your way. Keep up the good work.
Great page (not too cluttered, good info, great logo), and super
prices!! Thanks,
Hello,
I am writing to commend the staff of Ramjet. They have provided me
with top-notch service. Their knowledge of current prices, the advantages
of certain parts, and willingness to answer highly technical questions has
made me a believer in their ability and commitment to quality service.
I knew I could count on RAMJET for all
the answers!
Dear ramjet,
I received my package on Friday afternoon by Fed-Ex.
Thank you very much. I just wanted to let you know that I love your company. Your service whether over the phone or through online ordering is fast and convenient. The ram that I bought from you a year ago has worked flawlessly and I am grateful for the "cheap" price that the ibook DIMM is costing. It was several hundred dollars less than those crook charge at Mac Warehouse or my local mac dealer.
Thank you for your help earlier today. It's nice to know that there are still some companys that care about customer service!
Thanks for all the kind service. My girlfriend loved the upgrade... 64 mb just isn't enough nowadays. Once again, thanks.
DEAR SERVICE@RAMJET: SHIPMENT RECEIVED. INSTALLED. WORKING PERFECTLY. THANK YOU! GARY GROSH IN SALEM, OREGON.
Got it - installed it - it works. Wish everything was like that.
Thank you for your update. I hope to do business with you in the future and will recommend you to my friends.
Thanks. Memory seems to be a good fit. Your phone tips were very helpful
great job. great service. great price. you made my iBook VERY happy
Greetings,
great service, thank you very much. Carlos :-)
Thank you for advice on memory for my Apples. I did purchase 4-8mb 30pin simm also 1-24mb module. They are installed and seems to be working great.
Thanks for the Info.And thanks for responding as quick as you did. You guys are the only company that has ever done that.:-) I wanted to thank you for a very positive memory buying experience the last time I bought memory from you. Thanks, Chris. Thanks! This is wonderful.
Just to let you know I apprreciate your good service and honest business practices.
Dear Ramjet,
I just wanted to let you know the order arrived as promised, installed and works great. I also wanted to tell you that your sales rep that took my call was one of the most pleasant people I've ever talked to when placing a phone order. Believe me the first place I will look for all my future computer needs will be your website to see if you carry the item.
-- Just installed the 256Mb SO-DIMM (PowerBook G3-Standard) - I'm really pleased and can't thank-you enough. Installation was 15 minutes;plugged-in and powered-up and 288 megs is recognized!
I am astonished of the rapid response on sending my order.
Installed the 128MB memory from ramjet to my iMac last night. Followed the directions in the iMac manual just like you folks said to do and everything worked out just fine! Thanks for your service and the informative comments which helped make this upgrade an easy decision.
Thanks for the great price.
Received my RAM order yesterday, all went well, thanks for your prompt service, I will gladly pass on your name and info to others when the need arises.-Brian
Hi Folks,
Just wanted to thank you guys. Outstanding service! I've always had to extract info from mailorder/ebusiness vendors like a dentist pulling a molar. You've got my business from now on, and when someone asks me about RAM, I'll tell 'em RAMJET, baby!
I received my shipment on time, installed it with no problems, my I-Mac now has 160 MEG RAM and runs like a Swiss watch, also the 4 MEG VRAM helped display greatly. I will pass on the word about your great deals and good service!
RAMJET
Wow!! What a treat. Your service is GREAT!!! thanks for the prompt service - scott leslie
Hi;
Thank you for your promptness and service!
Thank you very much for your swift attention to this matter. As a result, I did indeed receive my delivery first thing this morning. You can rest assured I will spread the word of your superior business practices among my colleagues.
I just got off the phone with one of your reps (his name escapes me), who informed me that I had ordered the wrong RAM, thus allowing me to avoid a very costly mistake. Thank you very much.
I wanted to send you a quick note of thanks for the excellent customer service Ramjet provided to me. I was pleasantly surprised to come home from a business trip on Thursday evening to find my RAM shipment waiting there for me, yet also an upgrade at no charge as a token of your goodwill. This is most generous, going far beyond what was expected. Your concern for customer service/satisfaction does indeed far surpass the norm. Again, my sincere thanks, and I look forward to doing business with Ramjet
again in the future.
Thank you very much for the confirming e-mail. This is my fourth order from you people, and I look forward to many, and more often business from this end in the future.
Thanks for your quick response and no need to apologize. I really didn't think it would affect delivery (as long as the address was correct) but when you have a quirky, difficult to pronounce name like mine, you try to insure that it's not made and quirkier or harder to pronounce (although it's a nice way to see who's selling their database info). Really glad to know there is a real person on the other end - although I must admit, "Ramjet" isn't a BAD name - just sounds like someone who should be hanging out with Speed Racer, Racer-X and the rest of the toon-town car racin' gang.
I would just like to thank you for a timely order. My order(#04990697) was placed on 4/10/99 just before closeing and I received it on 4/13/99 at 12:00 noon. You also have the lowest prices around. I will definetly recommend your company to anyone I know who needs a memory upgrade.
Thanks for your great service. I've received my RAM and it works great. I found Ramjet just after I had ordered RAM from one of the big online suppliers. I didn't bother to shop around, thinking there couldn't be much of a price difference. I was wrong, because Ramjet had the same amount of RAM at half the price I had just spent! I went ahead and ordered from Ramjet, thinking I would cancel my earlier order with the other place (having noticed Ramjet's prominently placed, straightforward return policy, I assumed the other guys' would be similar).
Thank you for your wonderful service. I received the ram today ... great.......... quite satisfied with service and everything was done regarding billing as I asked for. Please put me on your mailing list for new products For Mac naturally. Henri Gachon
Just wanted to drop you a line to say thanks for the speedy service and the excellent way in which my order was handled. The immediate e-mail reply with the order # and the subsequent tracking number e-mail is exactly the way customer's orders should be handled, it's a shame that more online vendors don't operate in the manner you do.
Hi, I am a Macintosh Sales Associate for Micro Center, a national Apple reseller. I had a customer purchase an iBook Special Edition from me recently, and wanted a 256 MB RAM card for it. We do not stock that card, and so I gave him a phone number for a RAM company that I thought could take care of his request. He called back a couple of days later, saying that this company told him that card would cost $1000! He was of course unwilling to pay that ridiculous price and he was very frustrated. He basically told me that if I couldn't find him the RAM he needed for a good price he was going to return the iBook. Naturally, I tried very hard to find a good deal as fast as I could. I remembered seeing an ad for your website on a Mac news site ( I believe MacCentral.com). I went to your website where you had a 256 MB RAM card for the iBook for only $439. I told him about your website and he ordered the RAM from you. He told me that your customer service was excellent, and that the other company's service left something to be desired. Because of this experience, I have stopped giving my customers the other company's phone number for out-of-stock RAM cards and started giving them yours. I just wanted to thank you for saving one of my sales.
Thanks for the great service and personable attention to this matter.
Hey folks, how's it going. My 128M Simm and video ram from you are still going strong. Never any problems (like my friends have had in buying from OTHER companies).
The memory arrived and is already installed. Everything went fine. Thanks a lot.
Thanks for your great service..., my order arrived on the next day. You're serious about the 'jet' part of your name!
This is the first time that I've ordered something online, and had the whole process work. Numerous times in the past (not from your firm), I have attempted to order items from various companies online, only to have the entire process "unravel" during the actual ordering stage. Im not sure why this would happen (Maybe I simply needed more RAM!), but it failed many times. So, to sum it up, I'm quite happy with my online purchase from your company.
I have been using RAMJET for all of my RAM needs since I have been on the internet and I must say that you still have the best deals out there. I have recently placed 2 orders for customers and as before the shipping was fast and the product perfect!
I just wanted to express my thanks for the awesome service! I found the RAM I needed with no problem on your website for both my PC and Mac. I received it via UPS within 2 days and it arrived safe and sound! I will definitely order any RAM I need in the future from RamJet. The prices, service, and availability was fantastic. Thank you very much. Keep up the great job! Jacqueline Wanner
Thanks for the great web site with the easy and accurate access to your products. Purchasing was also very professional! Thanks for the follow up e-mail which included all of the information one would need and expect. My RAM is installed and my maching is running smooooooooth. Thanks again for the great service. I'll tell my friends.
The whole experience dealing with you folks was an absolute pleasure. I just plugged and chugged.
just wanted to let you guys know you have great service. my company and I are quite pleased. thanks
Thanks for the great service!
Great Job. Speedy service.
I have installed the memory and everything seems to be working fine. Thanks for your support!
Received, installed, and running like a champ!!!
I wanted to thank you guys for the excellent job on clearing up the problem with us being sent the incorrect RAM chips.
You are the best.
I would like to thank you for the prompt Courteous service. I got my order 3 or 4 days before I expected it. I t has been a pleasure doing business with you.
Just received my iBook RAM (within 48 hours of placing my order, even with UPS Ground!!), and have it installed already. I'm loving this. Your phone rep was great, and the service so far has been sterling. I hope you won't disappoint in the future, because I will buy from you again.
I would not consider buying RAM from anyone else.
this is just to confirm that the 16MB RAM I ordered for the AST Ascentia J20 have arrived, I got them today and have installed them. They work just fine. Thanks for being there for me.
thanks for the cheap ram: heard about it on Ramwatch. Works great. Good day.
I will happily and confidently make my next RAM purchase through Ramjet. Thanks again, and keep up the great work.
Dear Ramjet,
Many thanks! The DIMMs have arrived and are working fine. Your service is greatly appreciated. Charles Chip arrived today and it works great.........Thanks for the help.
While I'm dropping a line here, just wanted to tell you guys I've been ordering from you for a while and the product and service is first rate!
There are very few times I receive service that is as good as what I have experienced with you people at Ramjet. After numerous orders, over several years, the service is still great. This time was exceptional, and Eric is the one this thanks goes out to. I will spare you the details (ask him), but suffice it to say he did an outstanding job with my order. I very rarely do this, but honestly this time it is well deserved. Please tell him for me he did a killer job and all worked well.
You folks have the greatest level of customer service. Thank you!
Thank you very much. I really appreciate this!
Received the RAM today. Thanks again for all your help.
Just a note to let you know the two 256 mg memory boards are working fine. I also see I bought them at the right time. Not usually the case with me. I wish all of you continued success and I want to thank you for the many ways you do things right.
Thanks, very professional & good service!
thanks!
I got the ram and so far so good. I've got a whopping 320 megs in my powerbook! Thanks for working with me on this one. I should have known you guys would take care of me! I'll return the defective Ram in the next day or two, after I confirm that this one is solid.
Thanks for your excellent customer service, e-mail notification, and prompt shipping -- oh, and great prices too!
My order came in thursday morning, faster than I thought. Thanks for the prompt service. I won't hesitate to recommend Ramjet.
Thank you very much for the prompt shipment (iMac 132 memory). It's in with very little struggle and everything is running much quicker.
Thanks so much for the quick, professional handling or my RAM order. I'm really impressed with your operation --
I received the new memory card for my MAC G-4 and installed it today. It reads perfectly. It is now 5:00 PST and I will return the faulty memory card to you tomorrow with the return label you provided. Thank you for your immediate attention and speedy resolution to my upgrade memory and faulty chip problem. With this kind of follow through and support I will gladly recommend your company to every MAC user I know. I assume you also carry
memory for the PC user? If so, I will pass on your company info to my PC friends too. Again thanks and I look forward to doing more business with you in the future.
Dear RAMJET:
Greetings,
Thanks for the quick turnaround... I received the memory module yesterday.
Installed it with no problems and everything is working fine. You guys had
the most competitive pricing on what I was looking for, and your customer
phone support was great!
Thanks Aaron! The FedEx man just delivered, and I have installed the ram.
He took full responsibility for the delay as he had misplaced the package on
his truck yesterday. I hope they are equally forthcoming with a refund to
RamJet.
Thanks for issuing the prompt credit on my charge card for the iBook memory
module which I could not get to snap into place.
Hi, Ramjet folks --
Thank You so much for a speedy order. Your business will be told to others.
I will stay in touch if anything comes up with my i-Book. It is a fun
purchuse.
Hello,
thank you for the verry speedy service,will order again
Thanks so much for your help.
For you "Comments" area on your web site:
Thank you very much for the help. I just received confirmation of shipment. You folks do a very nice job in what must be a very demanding business.
Dear RamJet,
Just received the e-mail confirmation you provided to me for the order I
placed about 3 hours ago.
Dear people at RamJet:
Thank you! You guys are great!
Thank you for great service. Now I know where to shop. I will tell my
friends.
Just wanted to let you know I got the package yesterday, installed
the ram and everything is working great! Thanks for your help.
Hi,
Just wanted to let you all know that my ram arrived early and is working
great. My computer is smokin'!!
thanks
Gentlemen;
One of your staff members, someone by the name of Aaron Buckley, has
provided me with fast and useful answers to some questions I had. (I
had to ask several things over the course of several e-mails.) I asked
him to provide me with the name of a supervisor so that I can write a
letter of appreciation. Customer service is lousy with a lot of
organizations, so when someone does a really good job, I like to
acknowledge it. Because of the good service, I have also decided to
make a purchase with your organization.
Received the order today and have installed the memory on my machine. Thank you
for the speedy service!
thank you it arrived today and I am using it now.WOW What an improvemnet! I am telling all of my co workers about this wonderful service and pricing.
I received my RAM shipment yesterday.
The board has arrived and works well - many thanks!
Thank you for the prompt response to our order.
I came to school this morning and it was already here!
I'm impressed.
I purchased some RAM from you shortly after you put up your website. I have made 8-10 purchases since then and today am making another. You provide the best, most friendly service possible. I recall one order which I wasn't too certain about. I placed it anyway and then called your 800 number. Your representative said the item was indeed incorrect but he would take care of it. He did. Try getting service like that, or the consistent reliable delivery service RAMJET provides, from one of the big web/catalog companies.
Thanks, I've had very good success with RamJet in the past, and even though I
know places that sell RAM for less, I'd rather stay with what works for me and my
Mac.
Shipment arrived on Wednesday...plugged in and worked great...sooooper
doooper!!!
You guys are the best. You have the greatest prices along with the greatest
service and on top of that, you guys have the fastest order processing and
shipping on the net. Thanks again!
Hey, i got my part, it works great. you guys are honestly the most helpful/mac knowledgeable people i've called. thank you so much for your help. hopefully someone will get this
Dear Ramjet Crew,
Just a note to say I'm really happy with your prompt service and
great products. Every order I've placed with you has been
trouble-free, which seems rare for e-commerce.
Thanks, I received my ramjet memory this morning. Installed perfectly. Mac is a beautiful thing,
Well, this is the second 128 meg ram chip I have bought for the Imac DV and
it is working great!! I now have 256mb ram and i couldn't be happier with
the way it is running right now. You guys are the greatest and I am very
glad that you guys are around and your prices for mac memory are truly the
lowest around!!!
Thanks Eric, and thanks to Aaron and everybody else that makes you guys the
best. Ever think of changing the name to KickAssJet?
I admit I placed an order with you December 21st as a test, and after receiving next day shipment. What's amazing is that I live on a remote island off the coast of Maine, and it still got here the day after placing the order, during the holidays no less. I think Ramjet offers very professional high quality products for a great price. You guys are amazing and I highly recommend Ramjet to all my clients and anyone who's been ordering from big warehouse sources. These guys are for real. You deserve a fantastic 2001. Thanks for the superb service! ~Elizabeth TechChick Consulting You are living up to your reputation. Many thanks. Stephen
I just my 128Mg stick for me cube and it works great! Thanks again for
another smooth transaction. You guys are a class act, from pricing to
support, RAMJET can't be beat!
thanks so much for being so prompt :-)
Aaron,
Thankyou for your quick response. Spoke to a live person and the correct
chip will go out today. I appreciate how you have handled this.
I installed the memory chip, re-booted the machine, and wa la - more memory!!!!
Kudos, Got it! Fast as hell, you guy's are great.
Thanks very much. Your directions were quite helpful.
Thanks so much!
Holy fast! I will buy every single stick of ram from this day on from
RamJet. Superb service!
As friends have told me, you guys are the best.
Once again I'm completely satisfied with the awesome service I received from Ramjet! I got the memory I needed at a great price and it arrived very quickly and in perfect condition! I'll always use Ramjet for all my future memory needs!
The memory worked great, thanks for your help and I will be sure to recommend your company to our school district for future purchases.
Thank you very much for the quick response. Your company is sending me a replacement memory module.
Hi.....I just installed the Ramjet 256MB memory card to my imac 350SE with that and the cable connection...this thing is smokin! Internet pages are loading almost instantly and no more 'low memory' warnings. Why did I wait so long? Thank you Ramjet.
Thanks you for the confirmation. This was my first time ordering, but certainly not my last...Now I know where all of the Customer Service in the industry went... Thankxx Randy Wooley
Thank you for your EXCELLENT service!
Thanks for the quick response! It is most appreciated.
Just thank you for your expeditious service. Impressive!!! George
Dear Ramjet Service Team,
I received the RAM yesterday, installed it in less than 3 minutes,
and it works great! Thanks for getting it out to me so quickly. I will
suggest Ramjet to all of my friends and will use you in the future.
The Ram arrived safely and is working grand!
Hi - I received my memory order today and installed it.....great!!...after trying to deal with Dell putting me on hold while trying to buy memory...it was a pleasure doing business with you...thnx again....... Gilgareth
Thanks for your prompt, great service. I'm a repeat customer because of it.
thanks for being so speedy and efficient! it does a heart 'good'. tk.
I'm very impressed with the service I've gotten to date.
Thank you for the top notch service! I just got my new iBook and can't wait for the ram chip I ordered! Thanks. I like your site. Very easy to order and I really appreciate the detailed info.
I would like to take the time to thank you for your quick response and for the way that I have been treated as a customer. You filled my order very quickly and you have responded to all of my other needs in the same manner . Thanks again
Thanks! You guys are still the best when it comes to level of service. I
was expecting a bit of a hassle this morning but surprisingly I
encountered none. Unlike a competitor of yours (memorytogo.com) you guys
totally put them to shame.
Thank you very much. It was a pleasure doing business with you! You
actually do what you say and that is rare these days! Keep up the good
work.
We have been very busy lately and thanks to quality vendors like RamJet,
our jobs have been easier.
In general we are directing the majority of our clients towards RamJet for
purchases. As long as your prices are competitive, your service excellent
and your product quality high, our worries are few with regard to memory.
I just ordered from you for the first time and I'm really impressed with the quality of your operation. Your website is truly helpful and works well. your confirmation emails are timely and well formatted, easy to read and informative. You shipped fast and alerted me. And you told me right on your site that you were aware of the Apple firmware upgrade issue and that I could trust your product would work.
Thanks for the prompt response and willingness to back-up your product.
I recently bought 512 Ram for my PowerBook. I didn't do the firmware upgrade when I heard the problems other had with their upgraded ram. When I saw your statement on a web site that you were sure your ram was okay with it, I went ahead with the firmware upgrade. Everything worked well. I am glad I bought my ram from you all. I am recommending you to my friends. Thanks again for the quality product and standing behind what you sell. I got my order and it is installed into my new computer. Thank you so much for your help. mary
I received and installed the RAM today, and it works great with the
new firmware. Thanks a bunch for all of your assistance with this
issue!!!
I just placed my fourth order for ram through your company
and I wanted to let you know that it arrived yesterday --
and once again I am amazed at your prices and prompt
service. Not to mention the fact that you do a great job of
describing what type of ram I need for my machines.
God bless you! I got the ram TODAY less than 24 hours after I ordered.
thank you and Ramjet for the fast delivery of memory I needed so much!!
I've got, installed it, and it works!!
I got my ram as promised. Installed it, and everything is working well. You people are the greatest. Many thanks.
Thank you for your great service!
Thank you for you OUTSTANDING customer service. I appreciate both the promptness of your reply as well as the content.
I want to let you know that the ram works perfectly. Thank You.
Thank you for your effort & support.
Arrived, all good, you guys rock.
I just installed the stick, and it works perfectly, thanks for your support!
I installed it 5 minutes ago, it is working fine. I am runnning MacOS 9.1, with the latest Apple firmware upgrade. Looks like nothing to worry about.
Thanks for the quick response! I can see now why you have so many satisfied
customers. I am sure I will be one too! I have already recommended you to a
co-worker.
Thank you guys for all your help, you are the best. I got the new
RAM today, put it in my machine and ran the update with no problems!
The old ram is back in the mail to you.
I had purchased a 256mg addition to my ram from you a few months
back, and today I upgraded to MAC OS 9.1
|
|